1. Introduction & Ownership
This Privacy Policy governs the manner in which Mayur Sweets (“we”, “us”, or “our”), located at Khodal Dham Society, Nicol Gam, Nikol, Ahmedabad, Gujarat 380049, India, collects, uses, maintains, and discloses information collected from users (“you” or “User”) of the website https://mayursweets.com/.
2. Information We Collect
We may collect personal identification information from Users in various ways, including:
- Direct Inquiry Data: When you submit an inquiry form or click to contact us via WhatsApp, we receive details such as your name, telephone/mobile number, requested sweet varieties, weight packaging preferences, and custom notes.
- Telephone Communication: When you call our store phone (+91 9825151201), your telephone number and communication details are logged to coordinate store pickups or clarify order requests.
- Technical Browsing Data: Standard server logs, browser types, device information, and referral URLs collected automatically by web server infrastructure to maintain website performance and security.
3. How We Use Collected Information
Mayur Sweets uses the collected information strictly for legitimate business purposes:
- To provide real-time availability, pricing, and packaging details for our sweets and farsan.
- To prepare customized wedding shagun boxes, Diwali gift hampers, and bulk corporate celebration orders.
- To respond promptly to customer questions via WhatsApp or telephone.
- To maintain website reliability and prevent fraudulent or abusive activity.
4. Non-Disclosure & Information Sharing
We do not sell, trade, rent, or lease Users’ personal identification information to marketing agencies, advertising brokers, or unauthorized third parties. Personal data may only be shared if required by Indian law, judicial summons, or government authorities.
5. WhatsApp & External Services
Our website includes interactive links that connect directly to WhatsApp (operated by Meta Platforms, Inc.) and Google Maps (operated by Google LLC). When you choose to initiate a chat or view store directions through these third-party platforms, their respective privacy policies and terms of service apply.
6. Data Security Safeguards
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored in our communications records.
7. Compliance with Indian Law
This policy is designed to comply with applicable data protection principles under the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.
8. Contacting Us About Privacy
If you have any questions about this Privacy Policy or wish to have your contact details updated or removed from our communication records, please contact us at:
Mayur Sweets
Khodal Dham Society, Nicol Gam, Nikol,
Ahmedabad, Gujarat 380049, India
Telephone: +91 9825151201
WhatsApp: 919825151201